SIMPLE · FLEXIBLE · BUILT AROUND YOU

A cleaning plan that starts with your priorities.

Choose professional cleaning time, tell us what matters most, and let your cleaner build the visit around your home.

FROM BOOKING TO A CLEANER HOME

Getting started is simple.

Follow these six steps to know exactly what to expect before, during, and after your appointment.

01
CHOOSE

Select your cleaning time

Pick 2, 4, or 8 hours based on the size of your home and the priorities you want addressed.

02
SCHEDULE

Choose an appointment

Select an available day and arrival window from our live booking calendar.

03
PERSONALIZE

Tell us about your home

Share access instructions, pets, sensitivities, surfaces, and the rooms that matter most.

04
CONFIRM

Review your confirmation

Your confirmation includes appointment details, payment information, and options for managing the visit.

05
WALK THROUGH

Make a realistic plan

Your cleaner reviews your priorities and confirms what can reasonably be completed during the reserved time.

06
RELAX

Enjoy your reset

Stay home or leave while your cleaner works through the agreed plan with care.

APPOINTMENT DAY

Prepared, personal, and easy.

You do not have to be home. We bring standard supplies and equipment. Payment is due at the end when you are present, or before arrival when you will be away.

Safe access

Be ready to let us in or provide reliable entry instructions before the appointment.

Your assigned cleaner

We provide the same professional whenever scheduling and availability allow.

Clear priorities

We begin with what matters most and work through your list during the reserved time.

HELPFUL TO KNOW

A few things make every visit smoother.

BEFORE

Prepare the space

  • Pick up loose clutter when possible.
  • Secure anxious or protective pets.
  • Share entry instructions and priorities.
  • Tell us about delicate surfaces or sensitivities.
DURING

Let your cleaner work

  • You may stay home or leave.
  • Your cleaner follows the agreed priorities.
  • Reserved time determines how much can be completed.
  • Questions can be sent to the Lovely Cleans team.
AFTER

Enjoy your clean home

  • Review the completed priority areas.
  • Complete payment when required.
  • Share feedback with our team.
  • Book again or choose an ongoing plan.

Important: You reserve professional cleaning time rather than a guaranteed task list. The amount completed depends on the size and condition of the home, the requested level of detail, and your priorities.

NOT SURE WHAT TO CHOOSE?

We’ll help you find the right amount of time.

Use the cleaning quiz for a recommendation, or visit the booking portal when you already know what you need.